Contact Us

Get in touch with our skincare experts. We're here to help you choose the perfect products for your skin.

Get In Touch

We're always happy to hear from our customers. Choose your preferred way to contact us.

Contact Information

WhatsApp Support

Fastest response - Chat with our skincare experts

+91 98765 75854

Available: 9 AM - 9 PM (IST), 7 days a week

Email Us

For detailed inquiries and order-related questions

info@skinsbetter.shop

Response time: Within 24 hours

Call Us

Speak directly with our customer care team

+91 98765 75854

Monday - Friday: 10 AM - 6 PM (IST)

Our Location

Corporate Office

123 Beauty Street, Bandra West
Mumbai, Maharashtra 400050
India

Business Hours

  • Monday - Friday 10:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday 11:00 AM - 3:00 PM
  • WhatsApp Support 9:00 AM - 9:00 PM

Send us a Message

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Order Support

Need help with your order? Track your package, modify your order, or get shipping information.

orders@skinsbetter.shop

Skincare Consultation

Get personalized skincare advice from our experts. Share your skin concerns and get product recommendations.

Chat on WhatsApp

Business Inquiries

Interested in wholesale, partnerships, or collaborations? Contact our business development team.

business@skinsbetter.shop

Frequently Asked Questions

Find quick answers to common questions about our products and services

What is your return policy?

We accept returns within 7 days of delivery for unopened and unused products in their original packaging. Perfumes and personalized products cannot be returned for hygiene reasons. Please contact our customer service team to initiate a return.

How long does shipping take?

Standard shipping takes 5-7 business days within India. Express shipping (2-3 business days) is available for an additional charge. Same-day delivery is available in select metropolitan areas. You'll receive tracking information once your order ships.

Do you ship internationally?

Currently, we only ship within India. We're working on expanding our international shipping options. For international inquiries, please contact us at international@skinsbetter.shop for special arrangements.

Are your products cruelty-free?

Yes! All Skins Better products are 100% cruelty-free. We never test on animals, and all our products are certified cruelty-free. We're committed to ethical and sustainable beauty practices.

How do I choose the right products for my skin type?

Our skincare experts are available for free consultations via WhatsApp. Simply message us with your skin concerns, and we'll recommend products tailored to your skin type. You can also take our online skin quiz on the homepage.

Our Location

Visit our corporate office in Mumbai

Mumbai, India

123 Beauty Street, Bandra West, Mumbai 400050

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